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F.A.Q.
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Warranty on the ring. 3 months ago I bought a diamond ring. 1 stone fell out. Is it possible to demand a refund?
The ring should be examined by an expert jeweler.If it is a bad fastener, you can request warranty repair or exchange.
If the stone falls out as a result of careless handling of the ring - the ring was dropped, the ring was used in a sauna, or it is deformed -
In this case, the warranty is lost and repairs will be at your expense.