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F.A.Q.
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Jewelry repair - do you have a service for installing a new stone, I would like, for example, zirconium, in my ring?
Yes, basically we can repair jewelry.To do this, pack the product well and send it as Einschreibebrief (registered mail) at a cost of 4.25 euros to our postal address:
Auditor GmbH, Postfach 1109, 42478 Wülfrath. The letter is insured up to 500 euros. On a separate sheet of paper, indicate the location of the defect and your contact information - address, telephone, E-Mail.
Our specialist will see if the product can be repaired, and we will inform you of the cost of repair.
You can accept or request the product back without repair.
Return shipping costs 4.25 euros.