F.A.Q.
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I live in Russia. How can I place and pay for an order?
Dear Ladies and Gentlemen,We send our high-quality jewelry by insured mail from Germany to all countries of the world for only 8.90 euros, including Russia.
1. You place an order in our online store by filling out the specified form in the shopping cart, indicating your address, phone number, and e-mail. If we have any additional questions, we will contact you at the phone number you provided.
2. We will send you an invoice for payment in English as a PDF attachment to the specified e-mail. . On the invoice in the lower corner are our bank details required for international bank transfer. If you do not have AdobeReader installed on your computer, which is necessary for reading PDF documents, you can download it for free for installation using this link: http: //get.adobe.com/uk/reader/
3. It is necessary to print the invoice on a printer and apply to any bank or savings bank - bank employees are obliged to help you fill out an international payment order.
4. Money from Russia arrives in our bank within 2-3 business days. When the money is received, we send the paid order by certified mail to the postal address you provided.
5. You can also pay for your order through the electronic payment system PayPal or Web Money - the money comes to us within a couple of minutes.
6. Delivery to Russia usually takes 3-4 weeks. For order amounts up to 1000 euros, customs clearance is not required and customs duties are not charged.
7. A valuable letter is delivered to your home. If you are absent, the postman leaves a notice in your mailbox, and you need to contact your local post office with this notice to receive your order.
We are waiting for yours







