The gold chain broke after a month. It tore when putting it on. Can I take it back to the store or exchange it?F.A.Q. › Russian Gold in Germany (Russisches Gold, Silber, Schmuck) Jewelry: Auditor GmbH

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F.A.Q.

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The gold chain broke after a month. It tore when putting it on. Can I take it back to the store or exchange it?

This must be decided by the jeweler; if it is a manufacturing defect, warranty repair or exchange is possible
if the chain breaks as a result of careless handling, repairs, if possible, are at the expense of the buyer.

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